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Find answers to your questions, learn how to use PayCash features, and get the support you need.
Browse Help Topics
Find detailed guides and tutorials for all PayCash features.
Getting Started
Sending & Receiving Money
Bill Payments
Frequently Asked Questions
Quick answers to the most common questions about PayCash.
Yes, PayCash is completely safe. We are licensed by the Central Bank of Nigeria (CBN) and insured by the Nigerian Deposit Insurance Corporation (NDIC). We use bank-level security measures to protect your money and personal information.
Transaction limits vary based on your account verification level. Tier 1 accounts have a daily limit of ₦50,000, Tier 2 accounts have ₦200,000, and Tier 3 accounts have ₦5,000,000. You can upgrade your account by completing additional verification steps.
Transfers to other PayCash users are instant. Bank transfers typically take 1-5 minutes during banking hours and may take longer during weekends or holidays. International transfers can take 1-3 business days.
We charge competitive fees for our services. Bank transfers cost ₦10 + 0.5%, bill payments have a flat fee of ₦25, and airtime/data purchases are free. Check our pricing page for a complete fee schedule.
Yes! We offer comprehensive business solutions including business accounts, payment gateways, bulk payments, and API integrations. Contact our business team to learn more about our enterprise solutions.
You can reach our 24/7 customer support team through the in-app chat, by calling +234 200 888 8888, emailing support@PayCash.com, or via WhatsApp at +234 200 888 8889.
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